Contact DoneIPTV

Receive dedicated DoneIPTV assistance for setup, billing inquiries, or channel requests. Our approachable team is available around the clock through our Contact page or email.

Contact Support

Contact our team using the form provided below. We typically respond within 2–8 hours.

Open Contact Form

Live Chat

Prefer chatting? Utilize the chat widget whenever it's accessible. If unavailable, email us.

Start a Request

Help & Guides

Refer to Installation for device setup and troubleshooting help.

View Installation

Get in touch

General Inquiry

Looking for help with setup, billing, or service? Write us.

We'll reply by email. Typical response: 2-8 hours.

Sales & Billing Assistance

Receive suggestions, handle strategies, or address payment inquiries.

We'll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Choose a category for personalized advice and fast links.

Setup & Installation

Comprehensive guides for Smart TV, Firestick, Android, iOS, MAG, and others.

Billing & Payments

Invoices, receipts, and payment concerns are handled securely. Stripe.

Technical Issues

Dealing with buffering, EPG, or app inquiries? We’ll boost your optimization.

Channel Requests

Seeking a channel or area? Let us know, and we will verify availability.

Account & Activation

Haven’t received your activation email or credentials? We’ll promptly verify and resend.

Apps & Compatibility

Find the finest IPTV apps and ideal settings tailored for your device.

Frequently Asked Questions

Fast responses to frequently asked questions regarding support and billing.

Kindly provide your device type, application, service plan, and a concise overview of the problem or inquiry. For configuration information, refer to the Installation Guide or utilize the request form.

Please review your spam or junk folder. If you still can't find it, contact support and we will resend immediately.

Certainly, extra connections can be obtained as optional add-ons. Inquire with sales for further information, or see plans.

Visit our Installation page for detailed guidance on using Firestick and additional devices.

We invite you to check our Refund Policy for details on eligibility and timelines.

For Smart TVs, consider using Smart IPTV or IPTV Smarters. On Android devices, TiviMate or IPTV Smarters are excellent choices. For iOS users, GSE Smart IPTV or IPTV Smarters work well. Check out our recommended apps in Installation guide.

Utilize a connection of 30 Mbps or higher, opt for 5GHz Wi-Fi or Ethernet, activate hardware acceleration, expand buffer size, and halt other downloads or streams. Refer to network optimization tips.

In the settings of your application, utilize the refresh or reload options for your playlist and EPG. If necessary, delete and reinsert your M3U and EPG URLs. Refer to troubleshooting.

We accept all major credit cards through Stripe. Check options on Pricing page.

Absolutely. You can adjust your renewal settings through your account or contact support for help. Find more information in our Terms.

Our Response Times

  • Fast assistance: in 1-2 hours
  • Email assistance: 2-8 hours
  • Technical problems: Quickly
Submit a Request Contact Support