Privacy Policy

Greetings from DoneIPTV. We prioritize safeguarding your personal data and ensuring your privacy rights are upheld. Should you have any inquiries or issues regarding our policies or practices about your personal information, feel free to contact our support team.

1. Data We Collect

We gather personal details that you willingly share with us during your registration for our IPTV service, when you show interest in learning more about our offerings, or when you reach out to us directly.

The personal details we gather encompass these aspects:

• Contact Information: Your email for setting up and contacting us.
• Payment Data: When you make a purchase, we gather essential data to facilitate your payment, including your payment method details (like your credit card number). Our payment processor retains all payment information, and we recommend checking its privacy policy.
• Device and Connection Information: Upon accessing our service, we automatically obtain your IP address and device specifics, like the operating system and device type, necessary for effective service delivery and maintaining security.

2. How We Use Your Data

We utilize the data we gather or obtain:

• To provide and manage your account. Your details are used to establish your account and keep it active.
• To process transactions. We utilize your information to charge you for our services provided.
• To send administrative information. We could use your email address to provide updates on your account, service modifications, and new policies.
• To protect our Services. We utilize IP addresses and device data to enhance security, including blocking unauthorized access and reducing DDoS threats.

3. Legal Bases for Processing

Your data is processed according to these legal principles:

• Consent: We might handle your data if you provide us with explicit consent to utilize your personal information for a designated objective.
• Legitimate Interests: Your data may be utilized when necessary to fulfill our legitimate business objectives, including service provision and fraud mitigation efforts.
• Performance of a Contract: If we have established a contract with you, we may handle your personal information to meet the obligations outlined in our agreement.

4. Data Retention

Your personal information will be retained solely for the duration necessary to fulfill the objectives outlined in this privacy policy, unless a more extended retention period is mandated or allowed by law, including but not limited to tax, accounting, or legal obligations.

5. Cookies & Tracking Technologies

We may employ cookies and comparable tracking technologies to access or save information. Primarily, these are essential cookies necessary for the proper functioning of the website and client area. We refrain from using intrusive tracking cookies for advertising.

6. Third-Party Services

We might disclose your information to external vendors, service providers, or agents that carry out services for us or on our behalf and need access to this data to perform those tasks. Examples include:

• Payment Gateways: For safe processing of payments.
• Analytics Providers: We utilize various tools to analyze and enhance our services (e.g., Google Analytics). Shared data is usually aggregated and anonymized.

7. Data Security

We have put in place adequate technical and organizational security measures intended to protect the personal information under our management. However, it is essential to acknowledge that we cannot ensure the internet's total security.

8. Your Data Protection Rights

Your personal data rights may vary based on your specific geographic location and situation.

• The right to access – You are entitled to ask for copies of your personal data.
• The right to rectification – You are entitled to ask us to amend any data you consider to be incorrect.
• The right to erasure – You possess the right to demand that we eliminate your personal information in defined scenarios.
• The right to opt-out – You have the option to unsubscribe from our marketing communications whenever desired.

To utilize these rights, kindly contact our support team.

9. Children™s Privacy

This service is not designed for individuals younger than 18 years old. We are committed to not intentionally gathering personal data from minors under this age.

10. Contact Us

Should you have questions or comments concerning this policy, please contact our support team.